User experience review and analysis
An expert review or website audit, is where our in-house team of user experience specialists conduct an evaluation on your website designed to uncover likely problems your users will encounter, what and where potential issues may be, where ‘best practice’ may not have been followed and to identify some quick win opportunities.
To start, we need to understand what your business is all about, and what your business and website objectives are. We also create user profiles or personas to understand the characteristics of your typical users. We then create user scenarios and sample tasks to work through as we review your website.
The great advantage of the expert review is that they can be turned around quite quickly, with rapid feedback identifying immediate issues or problems to resolve. Quick win improvements can then be implemented giving you a real benefit in the usability performance of your website.